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  • February 7, 2019 at 11:53 pm #1064355
    AHSolutions

    I try to use the advanced enfold layout builder to edite the product description for a product. After using the layout builder the frontend product view is like a normal post and not as a product view. I miss all the product options etc.

    How can I solve this issue?

    Thanks in advance.

    February 8, 2019 at 6:01 pm #1064703
    Nikko

    Hey AHSolutions,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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