Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 7, 2019 at 9:01 pm #1064305
    SandraSquires

    I have not done an update in awhile on a site. I am assuming that is why I can’t get the advance layout to work at all.
    Would that be the case? Do I need to remove the whole theme and reload?

    February 8, 2019 at 12:00 am #1064360
    Mike

    Hey SandraSquires,
    Thank you for the login, I have looked at your server settings and you should be able to update to the latest version.
    I would recommend updating with the update-theme-from-zip-file plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file from your Theme Forest account. You can see the steps involved here
    For the reason why your advanced layout builder is not working right now, you seem to have a js error that may be coming from your All In One SEO Pack plugin, but the reason behind that could be the age of your theme.
    Please try updating to see if that corrects the issue.

    Best regards,
    Mike

    February 8, 2019 at 3:51 pm #1064610
    SandraSquires

    thank you. I updated the Theme and it worked.

    February 8, 2019 at 5:28 pm #1064669
    Nikko

    Hi SandraSquires,

    Glad that we could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
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