Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 6, 2019 at 3:41 pm #1063662
    Dave

    Is anyone else getting this, it appears that the latest version of wp and latest enfold version breaks the element drag functionality on pages or posts. You now cant drag elements into position anymore?

    February 7, 2019 at 9:58 am #1063970
    Nikko

    Hey Dave,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    February 7, 2019 at 1:21 pm #1064113
    Dave

    Hi Nikko,
    I can get you access to the site but to be honest it occurred not only on updated sites but on a new site with no content added or any plugins installed! Can you confirm that on fresh install with the latest WordPress and latest enfold versions that you can drag elements further down the page and confirm this doesn’t occur for you guys please?

    Pls let me know if you still want login access or if you can test this locally with new site? make sure to add content further down the page to see this bug occur.

    February 7, 2019 at 2:09 pm #1064130
    Nikko

    Hi Dave,

    Yes, I’m sure. I have both Enfold 4.5.2 and 4.5.3 running on WP 5.0.3 on my local install and I can drag elements without any issues.

    Best regards,
    Nikko

    February 7, 2019 at 2:39 pm #1064140
    Dave

    Hi Nikko,
    My Bad it appears i have installed 4.5.1 i will upload 4.5.3 now

    Cheers

    February 7, 2019 at 3:43 pm #1064163
    Dave

    Hi Nikko,
    The latest version to download in envato is 4.5.1 how do i get 4.5.3 please the new token doesn’t work? why 4.5.3 isn’t in envato when 4.5.1 drag is broken is mad can you assist pls? this is with a token i purchased 5 mins ago so god knows!!! can you confirm 4.5.1 drag is broken maybe we can get 4.5.3 uploaded to envato save a lot of messing about for folks!

    Last time we checked the token we were not able to connected to Envato:

    February 8, 2019 at 1:00 pm #1064562
    Dave

    Finally It worked

    February 8, 2019 at 4:45 pm #1064639
    Nikko

    Hi Dave,

    I apologize for the delay of getting back to you since there are lots of queries queued up.
    I’m glad that you got it working, let us know if you need further assistance.

    Best regards,
    Nikko

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