Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • January 30, 2019 at 3:01 am #1060318
    richardbeatty

    Hi

    I am unable to see text in the text editor box.

    Enfold 4.5.3 / WordPress 5

    I tried
    – installing TinyMCE advanced
    – disabling plugins
    – trying classic editor plugin

    + cleared all caches.

    Your advice please is much appreciated. Credential supplied.

    Richard

    January 31, 2019 at 9:54 pm #1061248
    Victoria

    Hey richardbeatty,

    Best regards,
    Victoria

    February 1, 2019 at 5:27 am #1061362
    richardbeatty

    Hi Victoria

    Thanks, I’d already disabled all plugins, cleared cache but tried this again – including security plugin.

    Also disabled just security plugin.
    Also disabled htaccess (it’s now loaded again) just in case there were some old security instructions in htaccess.

    Your help please is much appreciated.

    Thanks

    Richard

    February 2, 2019 at 10:50 am #1061952
    Rikard

    Hi Richard,

    Your server is responding with a 403 error on the WordPress file in private. Could you try contacting your hosting provider to see if they know why that is happening please?

    Best regards,
    Rikard

    February 5, 2019 at 4:42 am #1062998
    richardbeatty

    Thanks for pinning the problem down.

    Just replying in the interests that other people might stumble across this.

    Cloudways support identified an htaccess security addition that I’d previously put in … it hadn’t caused problems before, it works fine now this is removed:

    <FilesMatch “\.(?i:php)$”>
    <IfModule !mod_authz_core.c>
    Order allow,deny
    Deny from all
    </IfModule>
    <IfModule mod_authz_core.c>
    Require all denied
    </IfModule>
    </FilesMatch>

    February 6, 2019 at 7:25 am #1063477
    Rikard

    Hi,

    Great, glad you found the problem and thanks for sharing. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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