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Posts
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Hello,
First of all this website is taking me forever to build because of the delays in the responses I have to these questions. If I wait 24hours for a reply, a simple problem that might be solved in 30mins may take a week until it is remedied. I understand you are busy, but this is the main reason I purchased this theme, because of the support that I had heard very good reviews for.
To try and speed this process up I would love to give you access to my site so that you can see the issues faced yourself. But currently, if you go to http://www.oliverrees.com you will find a maintenance page, this is because I do not want potential visitors to access a half complete website. If there is a way that you could let me help you bypass this splash page, please let me know as I would be more happy to give you access, as I imagine that would help both of us solve these problems more quickly! :)
I think rather than shooting from the hip as I have done it might be easier to list all of my problems in detail so that perhaps we can achieve more at a quicker rate – so, on to the issues:
1. Logo –
a) I have my main logo centralised on every page, on the home page it is a ‘transparent header’ and shrinks in size when you scroll down the page. My problem is however, that the logo is too small, and the gap between the logo and the menu items beneath it too large. I would like to increase my logo size, however when I input the code provided in many of your posts in my child theme appearance editor, nothing happens.
b) Currently I have it set to slim header size, as this reduced the size of the gap between the logo and the menu items, without reducing the size of the logo, HOWEVER, if I have large header size selected, when I scroll down the page the logo reduces in height by half for some unknown reason, leaving it out of aspect ratio.
c) On my portfolio page, I intend to have a masonry block layout with images of portfolio items, however, when this is selected I note that it appears underneath my logo. Obviously removing the transparent mode solves this problem, but the logo still shrinks in size when I scroll down, on these pages I think it would be more effective for the size to remain static, how can I achieve this?For now these are all of my queries regarding the logo.
Kind regards,
Oliver
*update* for no explainable reason the logo is now working as expecting, contracting in size to the regular aspect ratio – so I’m happy about that.
I still however, would like the logo to be ‘bigger’ when in transparent mode before it contracts to the smaller size. I’d also like to close the gap beneath the logo and above the menu items please.
I look forward to your assistance,
Kind regards,
Oliver
Hi Oliver,
https://cl.ly/48c958e1f1e7 Your website is in the maintenance mode and so we cannot check the issue with the logo. Please share credentials in private.
Best regards,
VictoriaHello Victoria,
I know that my website is in maintenance mode. I did explain that in the first post. I note there is a private content box below, is it my wp-admin username and password that you require? Please let me know exactly what you require and I will give it to you. Thank you.
Kind regards,
Oliver
Hi Oliver,
Yes, login details to your site would be helpful. Please post them in private.
Best regards,
RikardHello Rikard again,
Most functionality is now working as I would hope, I’m just looking to increase the size of my logo on the main page.
If we say there are two logo states, 1 when it is larger, and 2 when it has shrunk down and stick to the top of the window, I would like to independently adjust the sizes of each if possible. State 1 is the most important of these though, if this is not possible.
My login details are provided below.
Thank you,
Oliver
Hi Oliver,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.html_header_top.html_logo_center .av_header_transparency .logo img { width: 30vw; }If you need further assistance please let us know.
Best regards,
VictoriaHello Victoria,
I have used this code and the aspect ration is completely messed up.
I wish for the logo to retain its aspect ratio. Furthermore, it is pixelated and not very clear. This is a very high quality image and on my desktop can be made many times this size without losing quality.
Can you help both of these issues? I wish to increase the size whilst maintaining the aspect ratio and retaining quality.
Thank you,
Oliver
Hi Oliver,
You need to set the header to be bigger in the theme options and try to upload the bigger logo, like 450x150px.
Best regards,
VictoriaDear Victoria,
Thank you for your assistance, I have managed to make the logo not shrink in height, by enlarging the size of the header space.
I am still however not entirely happy:
1. Whilst I do not wish for the size in the y direction to reduce independently, I would like both the height and width to shrink to the smaller size when the user scrolls down the screen. Currently these is no such animation and the logo simply changed abruptly from large to small as you scroll down. I want the the logo to reduce in size
2. The gap between the logo and the menu items is still too large – how can I reduce this? If I revert the header back to “slim” the distance between logo and menu items is perfect, but I suffer the issue of the height shrinking independently from the width, which is visually awkward.
3. When I visit pages that do not use the transparent header, the gap between logo and menu is even larger, because of the smaller sized logo.
4. I know we have successfully altered the size of the smaller logo – is it possible to change the size of the smaller logo as well as the larger one?I look forward to your reply,
Kind regards,
Oliver
Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHello Basilis,
Thank you for your email.
What about reducing the size of the gap between the logo and the menu items? I presume this is padding… can we make this smaller?
Regards,
Oliver
Hi,
Sorry for the late reply, to reduce the gap between the logo and the menu, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:.responsive #top #header_main div.inner-container { width: 60% !important; margin: auto !important; }this will bring them together in the middle, as you increase the percentage the gap will get bigger, please adjust to suit.
If you don’t want them in the middle, but prefer them to the left, then remove the line “margin: auto !important;” if you prefer them to the right, then use this instead:.responsive #top #header_main div.inner-container { width: 60% !important; float:right !important; }Best regards,
MikeHi,
Sure, please show us with a screenshot on how we can do it for you.
Thank you
Best regards,
BasilisI have decided to leave my logo and header as it is for now, so this can be closed.
Thank you for your assistance.
Kind regards,
Oliver
Hi,
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Logo Not appearing as I'd like’ is closed to new replies.