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  • #1060138

    Hello. I have tried EVERYTHING I can to get my burger menu on mobile to work for http://www.bookyourbucketlist.com

    . I do have an iphone. I have read all of the forums on here and have tried everything. I have looked at plugins we downloaded recently to see if any aren’t playing nice. I downloaded the newest update. I cleared my cache. I also removed the few lines of code that I added. PLEASE HELP.

    • This topic was modified 5 years, 12 months ago by bbladmin.
    #1061218

    Hey bbladmin,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    #1061335

    Victoria,
    I have Bluehost and always login from there. I will include those details below.
    Thank you!

    #1062267

    Hi,

    I checked your site and it appears a JS error is causing this issue. A plugin conflict may be one of the reasons for this issue.

    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #1062937

    So it’s the woocommerce plugin that is breaking it. What do we do?

    #1063472

    Hi,

    It’s not necessarily WooCommerce itself which is causing the error, it might be some other plugin. What happens if you deactivate all plugins except WooCommerce?

    Best regards,
    Rikard

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