I received a email saying I have an update
We’d like to let you know that an update to your item Enfold – Responsive Multi-Purpose Theme by Kriesi is now available in your Downloads page.
Remember: you need to be logged in to download the update.
Then I went to my wordpress dashboard and scrolled down to theme update and there was a black box, inside it said:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden
username Errorcode 403 returned by Envato: Forbidden
email Errorcode 403 returned by Envato: Forbidden
Purchases: A problem occured accessing your purchases. Unable to check for updates.
The bottom of the page said: Your current Enfold Theme Version Number is 4.5.2
I don’t understand what I am supposed to do
Hey Cami_B,
Did you make sure to set the correct permissions to your token? https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
Rikard