Hello, I’m still having issues with the Enfold and WordPress updates. The editor never loads at all, so we are unable to edit the site. I’ve provided details in the private content so that you can help take a look.
-Georgia
Hello,
Is someone able to take a look at this?
-Georgia
I had the same problem. In the theme options I changed the editor to the Classic Editor. Now it works.
Still not working for me, we just get a spinning loading wheel forever in the editor box.
Hi georgiamoon,
I tried to check on your site with the credentials you gave however it doesn’t work, this is the error I get:
ERROR: The username or password you entered is incorrect.
Best regards,
Nikko
Hi Nikko,
Sorry about that, please try again, see the private content for a login
Let me know if that works.
Hello Again. Can anyone from Kriesi work with me to troubleshoot our installation? Is there a better method by which I can get actual support from this team? Or is this really the only communication mechanism?
Hi!
I’m sorry for the late response. I checked the site and I’ve found a lot of errors generated by the plugin, specifically a plugin called “toolset”. Have you tried disabling that plugin?
toolset-bs-component-tinymce.js?wp-mce-4800-20180716:114 Uncaught TypeError: Cannot read property 'defer' of undefined
toolset-bs-component-events.js?ver=1:205 Uncaught TypeError: Cannot read property 'defer' of undefined
And there’s also an error from the “wp-seo” plugin.
wp-seo-post-scraper-950.min.js?ver=9.5:1 Uncaught TypeError: Cannot read property 'withSelect' of undefined
Best regards,
Ismael
Thanks. That seems to fix it. I’ll have to figure out a solution there as that breaks a different part of the site.
Thanks for finally checking this out.
Hi georgiamoon,
Glad that we could help :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko