Hello Support Team,
The Aviva Layout Editor is gone in a clients site – I think I need to update Enfold, or ?
Currently > WP 5.0.3 and Enfold 3.5.3
Problem : I’ve hidden the ENFOLD theme : did this
– changed the foder name
– changed the style.css
– changed the screenshopt.png image
Before I updated Enfold on another site and changed the 3 things accordingly but Enfold did not update correctly and the site was even down
Is there a safe way to undo these 3 steps on the current site (old) site before updating Enfold – I usually replace the Enfold folder via FTP.
Please help !
Best, AB
Hey anma,
If you are using Enfold v3.5.3 with WP v5.0.3, you will need to update the theme, I believe the reason your site went down after updating was because it sounds like your tried to overwrite the theme folder. This will leave old files behind and cause errors.
Please try to delete the old folder via FTP and then upload the new folder with the same folder name.
Best regards,
Mike
Hi Mike,
Great support, I could update Enfold to the latest version, now this is fine the site is still up and the Aviva Layout editor is back again BUT I miss the right column from WordPress inside ?? so strange, I deactivated a lot of plugins but I can’t get back the right column from WordPress.
Can you have a quick look inside? I never saw this and like to know if this is an Enfold bug. I created a login for you.
Thank you !
Best, AB
Hello Mike,
Yes exactly, this one is missing, I sent you a login to see it.
Do you have an idea?
Best, AB
Hi,
I took the screenshot from your site, so I do see it.
Perhaps the new “block editor” has a new shortcut key to hide this in your browser?
Try going the theme options and change to the “Classic Editor” and see if your see it,
if not then go to the “screen options” at the top of your page to enable it:
Best regards,
Mike
Hello Mike,
great this works now, thank you so much !
best, AB
Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon