Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 21, 2019 at 6:37 pm #1056844
    camille barnes
    Guest

    I can not log in to get technical help
    When I put “forgot my password” and an email is sent to reset the password.
    it only gives me an option to reset my WordPress password, not for Kreise.at home page login.

    January 21, 2019 at 7:28 pm #1056853
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please post your purchase code in private content field so we can reset your forum account?

    Best regards,
    Yigit

    January 21, 2019 at 8:30 pm #1056873
    camille barnes
    Guest

    Transaction ID: 9XK927846V377424L

    invoice id: 04a6407214274e13866b66bc95858ccf

    I don’t see a purchase code

    January 22, 2019 at 8:10 am #1057094
    Rikard

    Hi Camille,

    Please refer to this to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

    Best regards,
    Rikard

    January 22, 2019 at 6:55 pm #1057383
    camille barnes
    Guest

    OK I found this at envatomarket’s website:
    Licensee: Visionary Design LLC
    Item Title: Enfold – Responsive Multi-Purpose Theme
    Item URL: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
    Item ID: 4519990
    Item Purchase Code: 787cb092-d631-44a7-8f26-abd50ea2f93d

    Now, please give me instructions on how to login to technical support for Enfold.
    I can not login to Keiresi.
    I can not log in to get technical help
    When I put “forgot my password” and an email is sent to reset the password.
    it only gives me an option to reset my WordPress password, not for Kreise.at home page login.

    Thanks

    January 23, 2019 at 7:22 am #1057598
    Rikard

    Hi,

    I’ve reset your password for you, please see private.

    Best regards,
    Rikard

    January 23, 2019 at 4:39 pm #1057796
    Cami_B

    thanks!!!

    January 23, 2019 at 7:04 pm #1057892
    Victoria

    Hi Cami_B,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    January 23, 2019 at 9:24 pm #1057938
    Cami_B

    Yes. Is a place with tutorial videos for the enfold theme? I searched the website but couldn’t find any.

    January 24, 2019 at 11:06 pm #1058386
    Basilis

    Hi,

    Fredy has some amazing videos

    You can check his channel!

    Best regards,
    Basilis

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.