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  • #1054137

    Hi, we recently updated our site to WordPress 5 and had some trouble with the editor since. It was not working at all at first.
    I managed to update to Enfold 4.5.2 and that solved the issue for a couple of pages, but some, more complex designs get stuck showing the loading icon.

    Stuck while loading editor

    We managed to get a few pages updated with the standard editor, writing the code ourselves, but with bigger changes and more complex layouts it is not really possible anymore.

    This is the error we get:

    Error while loading editor

    • This topic was modified 6 years, 6 months ago by Juradon. Reason: fixed ftp url protocol
    #1054271

    Hey Juradon,

    403 is the request is blocked on the server.

    https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

    Best regards,
    Victoria

    #1054398

    Hi Victoria,

    Thanks for the suggestion. We changed the php configuration and default-constants to the suggested values, but no change.

    You can check the settings with the WP Server Stats plugin.

    Is there something else we can try?

    Thanks.

    Best regards,
    Bas van de Ree
    Juradon

    #1054405

    Aha! We fixed it. The 403 forbidden got me thinking… maybe the WordFence Firewall is blocking it. And it was. :)

    I set the Firewall to learning mode and the issue was resolved.

    #1054418

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Editor not working for certain pages since WordPress 5.0.x and Enfold 4.5.2’ is closed to new replies.