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  • January 11, 2019 at 7:58 pm #1052873
    Aalia
    Guest

    Hi,

    We purchased Enfold’s theme through Theme Forest for our client. But when we try to upload the theme on their website, it fails to upload stating that the link has expired. Is there another way for me to upload the theme?

    Thanks,

    January 12, 2019 at 6:00 am #1052968
    Mike

    Hey Aalia,
    Please check that you are trying to install the “enfold.zip” file that is inside the “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip” file that you downloaded from Theme Forest.
    Also, sometimes your error is because the “PHP Time Limit” is set very low, 300 seconds should be ok, but “nolimit” would be better.
    Your webhost can assist in setting the time limit.

    For further assistance please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

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