Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 10, 2019 at 7:53 pm #1052456
    tbo24

    Hi there! I found an issue with the Enfold update 4.5.2 and Event Tickets RSVP not displaying on a larger screen. If you look at an event page on a mobile device, the RSVP shows up. If you use a desktop browser and shrink the browser, the RSVP goes from missing to showing up once it hits the point of mobile responsiveness.

    Once I found the issue, I went back to a previous version of the website (prior to the 4.5.2 update) where the problem did not exist. I started with testing and updating all of the plugins one by one – no problem there. I left the Enfold 4.5.2 update and the WP 5.0+ update for last. The Enfold update is where the issue started (before updating to WP 5.0+). If I switch to a WP theme, it’s fine. I also tried deactivating plugins after everything was completely updated and the problem persisted.

    Right now, everything on this site is completely updated. I have provided a link to a testing site and a test event with an RSVP setup so you can see the problem. If you shrink and expand your browser, you will see how the RSVP appears and disappears. Thanks for any help you can provide.

    January 12, 2019 at 3:03 pm #1053108
    Victoria

    Hey tbo24,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 12, 2019 at 3:21 pm #1053123
    tbo24
    This reply has been marked as private.
    January 12, 2019 at 6:44 pm #1053196
    Victoria

    Hi tbo24,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (min-width: 768px) {
    .av-single-event-meta-bar.av-single-event-meta-bar-mobile .tribe-tickets-rsvp.cart {
        display: block;
    }
    .av-single-event-meta-bar.av-single-event-meta-bar-mobile .tribe-events-event-meta {
        display: none;
    }
    .av-single-event-meta-bar.av-single-event-meta-bar-mobile {
        display: block;
    }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    January 12, 2019 at 7:31 pm #1053207
    tbo24

    Hi Victoria,

    Neither of the locations you suggested above worked, but I tried putting your code in via the sidebar menu using Appearance > Customize > Additional CSS and it worked there.

    Thank you for the workaround. Is this something that will be permanently fixed in a future Enfold update?

    Thanks again!

    January 14, 2019 at 1:27 pm #1053663
    Victoria

    Hi tbo24,

    Glad we could help :)

    I am not really sure that it will be done in the next update.

    Best regards,
    Victoria

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