Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 9, 2019 at 5:37 am #1051576
    Christine Watts
    Guest

    Everytime I try to install my theme, I get an error message that says “This link has expired”

    I have tried to install it the two ways mentioned by Envato, and looked in your forum for answer to the same question and cannot figure it out. I also an not seeing where to add to your forum.

    January 9, 2019 at 5:46 pm #1051951
    Yigit

    Hi,

    Thanks for contacting us!

    Please register to our support forum – https://kriesi.at/support/register/ and refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

    Cheers!
    Yigit

    January 11, 2019 at 11:47 pm #1052940
    cmwatts

    I have tried each way – the enfold doc and the wordpress specific doc – with the plugin installed and I am having the same error.

    January 12, 2019 at 4:57 am #1052965
    Mike

    Hi,
    Please check that you are trying to install the “enfold.zip” file that is inside the “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip” file that you downloaded from Envato.
    I see that your “PHP Time Limit” is set to 30 seconds by your webhost which is very short, please ask your webhost to change it to 300 seconds or “nolimit”

    For further assistance please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

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