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  • January 8, 2019 at 4:35 pm #1051432
    thefad3done

    I’ve installed in a closed off area, this theme on WP 5.0.2 for development before going onto a live site.
    An issue I am experiencing is the changing the logo.

    I imported a theme demo (Small Business – Flat Demo) and then went to change the logo. The Logo’s all changed in the admin but the logo is still the demo logo and it refuses to change. Are the domo logos hard coded???

    If I don’t use a demo it will change fine. It’s driving me mad.

    Note: There are no cache plugins enabled.
    It’s on a proper web server not a home pc

    • This topic was modified 5 years, 10 months ago by thefad3done.
    January 9, 2019 at 12:23 pm #1051773
    Nikko

    Hey thefad3done,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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