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  • #1050818

    hello~

    I used one page hompage.
    I’m using an anchor code.
    However, on mobile, when menu is clicked, the menu window does not disappear and the page can not be viewed.
    What should I do?

    When I click the mobile menu, the mobile menu disappears and I want to see the contents.

    plz..

    • This topic was modified 6 years, 6 months ago by palenal.
    #1051578

    Hey palenal,
    Please try this solution

    Best regards,
    Mike

    #1052161

    Thank you Mike.

    But I do not apply it.
    I don’t understand.
    I have read it and have tried it, but it does not.

    I do not know what is wrong……….

    • This reply was modified 6 years, 6 months ago by palenal.
    #1052171

    Hi,
    I was going to test the solution on my localhost, but while I was setting up the anchor on the page and in the menu I noticed that the mobile menu already closes when jumping to a anchor. I tested it on two installs, so it seems that this bug has been fixed.
    But I do note that it’s not working on your site, yet I also notice that your anchor acts differently and doesn’t smooth scroll to the anchor, it’s very instant. Please try disabling your plugins to see if that corrects the issue, or please include a admin login in the private content area so we can take a closer look.
    By the way, is your custom menu anchor link set up this this?
    2019-01-09-222936

    Best regards,
    Mike

    #1052594

    Thank you Mike.

    I don’t know why anchor acts differently and doesn’t smooth scroll to the anchor.
    I used Enfold Editor. use Code Block in name tag.

    and set menu link #Wallet.

    Is this the wrong way to do this?

    #1052738

    Hi,
    Can you please include a admin login in the private content area so we can be of more assistance.

    Best regards,
    Mike

    #1054050

    Thank you & sorry Mike.

    I am so busy that I now have an ID and password.

    Thank you so much.

    #1054436

    Hi,
    Thank you for the login, I took another look and found the for your anchors you were using this format:

    <a name="Wallet"></a>

    please use this format instead:

    <a id="wallet"></a>

    or you can use the “For Developers: Section ID” field in your color sections. I made a couple of examples for you on your page.

    Best regards,
    Mike

    #1054479

    Excellent !!!

    I come to the screen I wanted to see.

    Thank you very much.

    I happy now~

    #1054483

    Hi,
    Glad to hear, shall we close this then?

    Best regards,
    Mike

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