Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • January 7, 2019 at 8:25 am #1050794
    Shezzaw

    Hi there,
    The Advanced layer slider is not working on my page.
    There is just a white space where it should be.
    Could you have a look at this?
    Thank you.

    January 7, 2019 at 12:38 pm #1050846
    Rikard

    Hey Shezzaw,

    Thanks for the details, does your site have a URL as well?

    Best regards,
    Rikard

    January 7, 2019 at 12:52 pm #1050854
    Shezzaw

    Hi Rikard, sorry I thought I put that in there. Please see it attached.

    January 7, 2019 at 4:56 pm #1050948
    diegojaimo

    Same problem here

    January 7, 2019 at 4:59 pm #1050949
    diegojaimo

    credentials in private.

    January 8, 2019 at 6:28 am #1051210
    Rikard

    Hi,

    Thanks for that, could you try to select the Classic Editor as your editor in the theme options main page to see if that makes any difference?

    Best regards,
    Rikard

    January 8, 2019 at 7:54 am #1051268
    Shezzaw

    Hi Rikard,

    Thank you for your response. That worked, but I have lost all of my other content. How do I insert colour sections using the classic editor?

    Kind Regards,

    Sherrilyn

    January 8, 2019 at 2:11 pm #1051392
    diegojaimo

    Didn’t work for me

    January 8, 2019 at 2:28 pm #1051395
    diegojaimo

    Fixed! Solution:
    1. Changed the editor to classic WP Editor in Theme Options > everything continues with no changes.
    2. Changed the LayerSlider in the page to another (just a test layer slider) > it shows de test layerslider
    3. Changed again to the correct LayerSlider. > Fixed!

    January 9, 2019 at 4:09 am #1051565
    Shezzaw

    Hi Rikard,

    Still wondering about whether I can use colour sections with the classic editor. The sliders are working how I want them to now with the classic editor, but I need to have a full page colour section before the slider.

    I’m hoping to have this sorted out today as I need to get this website done asap. Thanks very much.

    Kind Regards,

    Sherrilyn

    January 9, 2019 at 4:40 am #1051569
    Shezzaw

    Ideally I would like to be able to use Advanced Layer Sliders with the Advanced Layout Editor. Any ideas on how to fix this issue?

    January 9, 2019 at 4:56 am #1051571
    Shezzaw

    It’s working now! I’m not sure exactly what fixed it though. I did some editing on the layer sliders, switched back to the advanced layout editor and put them in, and it worked.

    January 9, 2019 at 8:05 am #1051614
    Rikard

    Hi,

    Great, glad you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 9, 2019 at 8:50 am #1051642
    Shezzaw

    Thanks Rikard.
    I am having another issue with Layer Slider. It is working fine in Firefox and Chrome, but in Internet Explorer, the sliders are slow to load and flashing to white on the transitions. Would you be able to have a look at this?

    January 10, 2019 at 7:49 am #1052211
    Rikard

    Hi,

    Thanks for that update, I can’t check myself unfortunately but I can ask the rest of the team to have a look. Which version of IE are you running?

    Best regards,
    Rikard

    January 10, 2019 at 8:03 am #1052220
    Shezzaw

    Thanks Rikard, it is actually Microsoft Edge 42.17134.1.0.

    January 18, 2019 at 12:36 am #1055275
    Basilis

    Hi,

    Seems the issue is basically that.
    We might need some more time to figure out it, as it is browser based error / issue.

    Best regards,
    Basilis

  • Author
    Posts
Viewing 17 posts - 1 through 17 (of 17 total)
  • You must be logged in to reply to this topic.