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  • December 22, 2018 at 9:21 pm #1048654
    Ideabyidea

    Good evening, I bought the theme and installed the demo but it is impossible to work with the theme because it saves me nothing. Can you tell me how to solve the problem considering that I paid for it? Thank you.

    December 23, 2018 at 5:54 pm #1048839
    Mike

    Hey Ideabyidea,
    Hello we will be happy to assist, Can you please include a admin login in the private content area so we can take a closer look at what you are having trouble with.
    Perhaps if you can explain one task you are trying to do and your steps we can demonstrate how to achieve this.

    Best regards,
    Mike

    December 24, 2018 at 8:40 am #1048958
    Ideabyidea
    This reply has been marked as private.
    December 25, 2018 at 3:32 am #1049019
    Mike

    Hi,
    Thank you for the login, one possible issue that I see is that your PHP is v5.5.38, where the recommended minimum is v5.6, I would recommend updating your PHP version. I also see that you are using Enfold v4.5 which did have a couple of issues, please update to v4.5.2
    But I went to your page /our-story/ and changed the text in the first text block “Who we are” and added a yellow background color.
    Please take a look and make these changes, if you still find you are having trouble please explain what specifically you are have trouble with so we can try to reproduce the error.

    Best regards,
    Mike

    January 7, 2019 at 9:24 am #1050807
    Ideabyidea

    Good morning, the theme continues to give the same problem. When I edit the parts with Avia and update the page, the changes are often not saved (try more than once) and so I have to restart the job. I would ask you to understand the problem, having purchased the theme I expect it to work.

    January 7, 2019 at 2:34 pm #1050888
    Mike

    Hi,
    Thank you for updating the PHP, I took a closer look at a random page and found that in a title of an element is using HTML tags, the type of error you describe is common for having un-closed HTML tags in the title.
    2019-01-07-072316
    Please take a look at the title fields for the page that you are experiencing this error with and see if you can find any un-closed tags.
    If you can’t please share a link to a page that you are having this error in and describe how we can reproduce the error so we can take a look.

    Best regards,
    Mike

    January 30, 2019 at 9:45 am #1060397
    Ideabyidea

    Good morning, I want to change the color of the menu in the header. From white I want to make it black. How should I do?

    January 31, 2019 at 12:00 am #1060652
    Mike

    Hi,
    If you mean change only the menu to black, the go to: Enfold Theme Options > Advanced Styling and then choose menu links
    2019-01-30-165222
    Please see the screenshot [1] in Private Content area.

    Best regards,
    Mike

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