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  • #1048247

    There appears to be saving issues with the latest update of the theme and WordPress. I am on Enfold version (4.5.2) and WordPress (5.0.2) can you help in getting this issue fixed please? Are you aware of the saving issue? any help on this please!

    #1048432

    Hey Dave,

    Have you tried to use WP Classic Editor in Enfold > Theme Options > Choose your Editor?
    If you have and still have the issue, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1052558
    This reply has been marked as private.
    #1052693

    Hi Rasmus,

    Could you try to activate the Classic Editor in the main page of the theme options please? I tried logging in but the details are not working.

    Best regards,
    Rikard

    #1052733
    This reply has been marked as private.
    #1053003

    Hi Rasmus,

    Thanks for the update, though the login details are still not working. Please check and verify.

    Best regards,
    Rikard

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