Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 21, 2018 at 2:47 pm #1048195
    peakfocus

    I am trying to upgrade from Enfold 3.2 to 4.5.2 and every time I try it crashes the site with no access to the WP-Admin. I have had to have my hosting provider de-activate the Enfold theme multiple times so that I can re-upload 3.2 so that the site works. Please advise how I can update the theme without the site crashing. I am currently running WordPress 5.0.2.

    December 21, 2018 at 3:42 pm #1048208
    Mike

    Yes I had the same, no access to wp-admin. When I logged in there is only a blank display.

    Kriesi and team don’t test this update enough I think.

    December 21, 2018 at 8:27 pm #1048326
    Victoria

    Hi all,

    Which version of php are you running?

    Can you please check server log for error?

    Best regards,
    Victoria

    December 21, 2018 at 8:38 pm #1048335
    peakfocus

    We are running version 5.4.24 php

    December 21, 2018 at 9:06 pm #1048362
    Victoria

    Hi peakfocus,

    You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

    Best regards,
    Victoria

    December 21, 2018 at 10:28 pm #1048412
    peakfocus

    Thank you Victoria. I upgraded the PHP and although there was still an error mentioning an invalid URL, it did in fact accept the update of the theme. Thanks!

    December 22, 2018 at 12:18 pm #1048526
    Mike

    Hi Victoria,

    We running on version 7.1.14 php webserver.

    I have downgrade to 4.5.1 and all is working perfect. Version 4.5.2 broke the admin login.

    • This reply was modified 5 years, 11 months ago by Mike.
    December 22, 2018 at 10:03 pm #1048681
    Victoria

    Hi Mike,

    Glad you got it working for you! :)

    Can you please check the server log for what the error was?

    Best regards,
    Victoria

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