Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 19, 2018 at 4:12 pm #1047227
    ShopFloorAutomations

    When I updated to the new version all my Widgets got cleared out.
    How do I get them back?
    Widgets Screen Capture

    December 19, 2018 at 5:46 pm #1047273
    Yigit

    Hey,

    Which version of Enfold have you been using before updating?
    If you were using a very old version, which did not supported widget ID’s that WordPress requires, that might be the reason.
    If your hosting provider has a backup, please ask them to revert the changes otherwise you might need to recreate those widgets i’m afraid.

    Regards,
    Yigit

    December 19, 2018 at 5:49 pm #1047274
    ShopFloorAutomations

    Yigit,
    I updated from Version: 4.4.1.
    Okay, I can do both restore and create I just was hoping for a quick fix.

    Thank you for your reply.

    December 19, 2018 at 5:53 pm #1047279
    Yigit

    Hi,

    That actually should have not been the case then. When WordPress required ID’s for widget areas, we have included in an Enfold update and only then some users experienced this issue but as far as i know, none of the users had this issue recently. Sorry about that!

    Best regards,
    Yigit

    December 19, 2018 at 6:18 pm #1047301
    ShopFloorAutomations

    It’s okay strange thing I just saw it remembers them but just didn’t add them back to the place they need to be.
    Just made them Inactive
    Inactive Widgets

    December 19, 2018 at 6:50 pm #1047320
    Yigit

    Hey!

    Nice! Glad they are there!
    Shall we mark this thread as resolved? :)

    Best regards,
    Yigit

    December 19, 2018 at 6:56 pm #1047322
    ShopFloorAutomations

    Yes, we can.

    Thank you again

    December 19, 2018 at 7:21 pm #1047334
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Widgets Lost when updating to 4.5.1’ is closed to new replies.