Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 15, 2018 at 7:05 pm #1045696
    michielschoonhoven

    Can you please support me to update the theme to the newest version.
    I’m running several Enfold websites, but I’m not able to update to the newest version because of an unvalid update link.
    When I try to add the theme again, as was mentioned in one of the threats, I get an ‘installation failed’ message.

    December 16, 2018 at 9:06 am #1045842
    Rikard

    Hey michielschoonhoven,

    Thanks for the details, though I can’t get the FTP login details to work. Are you sure they are correct? We don’t need login details for MySQL, only FTP.

    Best regards,
    Rikard

    December 16, 2018 at 10:23 am #1045855
    michielschoonhoven
    This reply has been marked as private.
    December 16, 2018 at 4:46 pm #1045966
    Mike

    Hi,
    I tried to login to your ftp but I received the error: “Response: 530 IP access denied.”
    I also tried using a nl vpn, but got the same response.
    Please try using the using Update Theme and Plugins from Zip File plugin to update, it is very easy to use.
    It is always good practice to make a backup of your site using your webhost’s backup tool, before updating your site.

    Best regards,
    Mike

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.