Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 14, 2018 at 5:28 am #1045122
    Richard

    Hi I am at a complete loss as to what is happening. All my products are listing correctly accept one product that will not work. I have made sure that all the settings are the same as every other product but still no luck. Have gone back and forth but the answer evades me. Any ideas!
    Richard

    December 15, 2018 at 6:29 am #1045543
    Rikard

    Hey Richard,

    Thanks for the details, though they seem to not be working. Please check and verify.

    Best regards,
    Rikard

    December 15, 2018 at 11:00 am #1045614
    Richard

    Hi Rikard
    Thank you. It worked for me. Would you please try again with the URL below
    Regards
    Richard

    December 16, 2018 at 7:34 am #1045816
    Rikard

    Hi Richard,

    Thanks for the update, but they’re not working on my end.

    ERROR: Invalid username

    Best regards,
    Rikard

    December 16, 2018 at 8:09 am #1045822
    Richard

    Hi Rikard
    Seriously…you would think at my age I could type a bit better
    See the correct spelling for user name

    My apologies
    Regards
    Richard

    • This reply was modified 5 years, 11 months ago by Richard.
    December 16, 2018 at 4:09 pm #1045936
    Victoria

    Hi Richard,

    If you build the product with the Advanced Layout Builder you need to add all the elements that you want to show on the page.
    https://cl.ly/0ab1d4c735f3 Any of these.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    December 17, 2018 at 1:30 am #1046101
    Richard

    Hi Victoria
    Thank you for your reply. Yes I am aware that you need to build the page with the Advanced Layout Builder. However, this is a Woocommerce page which means the page description layout is set. Secondly the page was working perfectly fine until suddenly it wasn’t. As you can see with the other product pages if you click forward to see the product detail they all work fine except this page. My thought is the page has become corrupted in some way. Anyway my best bet is to delete it and start again.
    Regards
    Richard

    December 17, 2018 at 1:40 am #1046106
    Richard

    Hi Victoria
    Turned out to be code corruption
    All good now
    Regards
    Richard

    December 17, 2018 at 6:12 am #1046164
    Rikard

    Hi Richard,

    Great, glad you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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