-
Posts
-
Dear support team,
I want to use ezplayer (video player) with Enfold theme. Everything works fine so far BUT the link of the Magic Button doesn’t work. Means that the magic button shows up properly after 3 seconds under the video but the link doesn’t work. Has anyone of you heard oft that problem or any idea why Enfold theme disables the link function?
Your help would be highly appreciated. Thanks in advance.Best regards,
ChrisHey Christel,
Please provide a link to the site/page in question so we can see the player.
Best regards,
Jordan ShannonHey Jordan,
You can see the player at the following test page: https://www.kreedo.de/academy/courses-3/
Please tell me if you need credentials for admin login and I post it to the private content area right away.Best regards,
ChrisHi,
If its the “click here” button on the masterclass video it works for me. I am on a PC on Chrome. Are you using a specific device or browser?
Best regards,
Jordan ShannonHi Jordan,
It is not the ‘Click here’ button – sorry, my advice wasn’t clear.
Please click on the ‘Click Here’ button and wait for 3 seconds.
After 3 seconds appears a blue ‘Buy Now’ button UNDER the video.
This button should link to https://www.kreedo.de/academy/courses-2/ksc-sale/,
but unfortunately it does not!I tried it with another wp test installation with Newspaper theme and it works properly, see here:
Any idea what might cause this issue?
Best regards,
Chris
- You must be logged in to reply to this topic.