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  • #1041228

    Hello
    i see that the Enfold Ajax Search don’t find Woocommerce products after installing Polylang Basic
    do you know why ?
    i asked Polylang but no answer

    thxs for your help

    #1041670
    #1041672

    url

    #1043425

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #1043686

    link below
    i added another search bar below menu
    but i prefer to keep Enfold Ajax Search if possible with Polylang free
    thxs for your help

    #1044406

    Hi totoro,

    Image 2018-12-12 at 17.11.09.png
    https://cl.ly/5688c4d4a12e The functionality seems to be working, do you mean it does not search for products?

    Best regards,
    Victoria

    #1044446

    yes, issue is search does not search with products
    when i disable Polylang plugin, results ok for product
    but when Polylang enabled, no search result for products

    #1045728

    Hi,

    have you translated the products are they visible on the language that you are searching?

    Best regards,
    Basilis

    #1046258

    no, the products are NOT translated and we don’t want to translate them
    thxs
    .c

    #1047509

    Hi,

    Well, the qury is loading the products that have to EXIST in that language
    So even if u do not want to translate them, u need to have them added into that language

    Best regards,
    Basilis

Viewing 10 posts - 1 through 10 (of 10 total)
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