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  • December 5, 2018 at 12:01 am #1041013
    John Rettig
    Guest

    Someone at my company may have already registered our theme / account. That person may no longer be at my company. We are not able to get the forgotten password or use our Purchase Code to start a new account.

    We are looking to renew our support in order to resolve an issue with Full Width Easysliders not displaying the background.

    December 5, 2018 at 10:58 am #1041151
    Rikard

    Hi John Rettig,

    That purchase code is registered to the account in private. We could change the email to yours instead maybe?

    Best regards,
    Rikard

    December 5, 2018 at 4:02 pm #1041258
    John Rettig
    Guest
    This reply has been marked as private.
    December 5, 2018 at 4:54 pm #1041272
    Yigit

    Hey!

    We have updated your forum account upon your request :)

    Cheers!
    Yigit

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