Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 28, 2018 at 9:21 am #1038368
    simstub

    Hi guys,

    Suddenly there is a lot of space at the top of my website when I open it on mobile. Also on desktop when I open a picture (it takes a lot of scrolling before I see the actual pic). Could it have something to do with the fact that I’ve tried to install either Google Analytics or a Cookie form (GDPR-proof)? I only see the cookie form on the mobile version of my site…

    Thanks in advance!
    Simone

    November 29, 2018 at 9:27 am #1038844
    Rikard

    Hey simstub,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,
    Rikard

    November 29, 2018 at 11:03 am #1038883
    simstub

    Ofcourse!

    Home

    Thanks.

    December 1, 2018 at 10:26 am #1039580
    Rikard

    Hi,

    Thanks for that, I’m not sure why that is happening, but it looks like you CSS is being cached and served from a caching plugin. Please try clearing all caches and leave the plugin deactivated to see if that helps, when to not use a caching plugin. If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    • This reply was modified 5 years, 11 months ago by Rikard.
    December 9, 2018 at 1:11 pm #1042719
    simstub

    Hey Rikard,

    I’ve tried again with the caching plugin deactivated and I deleted the Google Analytics code and I disabled CSS & Javascript merging, but it still shows a lot of white on top of the page in the mobile version. Could you have a look? Thanks!!

    Simone

    December 10, 2018 at 5:22 am #1042894
    Rikard

    Hi,

    Thanks for that, though I can’t reproduce the same results as I got when first checking your site. Please try to clear your browser cache and reload the page a few times to see if that helps. If not then please post a screenshot of the problem and in which browsers/device you are seeing it on.

    Best regards,
    Rikard

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