Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 27, 2018 at 9:01 am #1037935
    whereeverimwithyou

    Hello,

    I recently purchased the plugin WP Tasty Pins. I’ve tried to set it up on WordPress with my theme, but the plugin is not working correctly. When I contacted Tasty Pings they said this:
    “Can you try temporarily changing to the Twenty Seventeen theme and seeing if the proper pin descriptions show up? The image HTML looks strange and I get the feeling your theme is doing something rather odd with how images are added to the page.”

    I cannot figure how to change it back to the 2017 theme to see if that is the problem.

    Thank you,
    Kayla

    November 28, 2018 at 2:39 pm #1038531
    Victoria

    Hey Kayla,

    https://cl.ly/0674768a917f You need to go to Appearance > Themes and press activate on the 2017 theme.

    Best regards,
    Victoria

    January 8, 2019 at 4:05 am #1051163
    whereeverimwithyou

    Hello,

    I don’t see the 2017 available there, this is what I see: https://www.dropbox.com/s/1etv59yuk6dlscq/themes.JPG?dl=0

    January 9, 2019 at 7:42 am #1051603
    Rikard

    Hi,

    Please try activating TwentyNineteen instead or install TwentySeventeen.

    Best regards,
    Rikard

    January 22, 2019 at 10:50 pm #1057479
    whereeverimwithyou

    Hello,

    I tried activating TwentyNineteen but it changed the whole look of my website. Does the plugin not work with the Enfold theme?

    January 23, 2019 at 5:55 pm #1057837
    Victoria

    Hi whereeverimwithyou,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Victoria

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