Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 26, 2018 at 11:34 am #1037615
    minogig

    Good morning.
    It’s been a few days since I have a problem on my site with template enfold.
    In practice it no longer keeps the changes I make through the use of the builder layout.
    Insert a section or a product list, after a bit of rescues and previews suddenly disappears the content of the page, as if you always update a new version, or maybe earlier. I do not know.
    If necessary, I would like to gladly attach credentials to access the site.
    Thank you very much for the support because otherwise I can not change or add anything to the site.
    Best regards
    Mino

    November 28, 2018 at 7:03 am #1038352
    Rikard

    Hey minogig,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem.

    Best regards,
    Rikard

    November 28, 2018 at 10:12 am #1038388
    minogig

    Hi Rikard. Thank you for your availability. To date, the problem seems to have disappeared. Maybe I was wrong about some setting. For now the problem is not coming back to me. if it should happen again, I will contact you for sure. Thanks again
    Best regards,
    Mino

    November 28, 2018 at 11:45 am #1038440
    Victoria

    Hi minogig,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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