Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • November 16, 2018 at 2:59 am #1034228
    mvanbokkel

    Hi,

    I searched for support on this topic, but could not find a workable solution.
    I use the the Custom Facebook Feed plugin of Smashballoon on my website (https://smashballoon.com/custom-facebook-feed/) and the Facebook reviews (https://smashballoon.com/extensions/reviews/).
    There is a gap between the top of the window and the header on the webpages using the plugin.
    It must be this plugin, because on all other pages there is no problem.
    Can you please advise me how to remove this gap and still be able to use the custom Facebook feed and reviews.
    Thanks!

    Maarten

    November 16, 2018 at 7:26 pm #1034553
    Jordan Shannon

    Hey Maarten,

    Try adding the following to quick css:

    .cff.cff-thumb-layout.cff-timeline-feed.cff-pag.cff-all-reviews.cff-lb{
padding-top:0px!important;
}

    Best regards,
    Jordan Shannon

    November 22, 2018 at 4:39 pm #1036597
    mvanbokkel

    Hi Jordan,

    Sorry for the late response…
    I added the suggested css but it didn’t make a difference.
    Can you please have another look at it please.

    Thanks!
    Maarten

    November 23, 2018 at 3:42 am #1036840
    Vinay

    Hi,

    Thank you for sharing the links.

    I checked the pages on my windowns maching using Chrome and IE browsers. But could not notice any unusual gap issue you mentioned. Please check the screenshot attached.

    If you still have any issue please try to clear the cache and if that does not help. Let us know more information about the device and browser you are facing this issue on and upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)

    https://snag.gy/
    https://ctrlv.cz/en/
    https://imgur.com

    Best regards,
    Vinay

    December 3, 2018 at 10:51 am #1040208
    mvanbokkel

    Hi Vinay,

    I am using mac OS and Firefox and Chrome. I noticed that this issue is not happening when I use safari.
    I attached a screenshot of the issue using MacOS and Firefox.

    Kind Regards,
    Maarten

    December 4, 2018 at 5:07 pm #1040792
    Victoria

    Hi Maarten,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.html_header_top.html_header_sticky #header {
    position: fixed;
    top: 0;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

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