Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 11, 2018 at 11:14 pm #1032371
    CheckNecky

    On my website I use the accordion element. It works perfectly in the front-end, but I can’t edit it in the back-end. The window shows:
    Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    The latest version! (4.5) is running, but the problem exists with the previous version too.
    Any idea how to fix it?

    November 12, 2018 at 9:46 am #1032504
    Rikard

    Hallo Holger,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    LG,
    Rikard

    November 14, 2018 at 10:30 pm #1033713
    CheckNecky
    This reply has been marked as private.
    November 15, 2018 at 9:15 pm #1034142
    Victoria

    Hi Holger,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    November 16, 2018 at 9:50 pm #1034605
    CheckNecky
    This reply has been marked as private.
    November 20, 2018 at 4:15 pm #1035640
    Victoria

    Hi CheckNecky,

    Can you please check server log for error?

    Best regards,
    Victoria

    November 22, 2018 at 11:49 pm #1036817
    CheckNecky

    Hi Viktoria,

    I contacted STRATO and they told me to deactivate “ServerSide Security” because it also blocks POST requests. I did it and: no problem anymore. It is possible to edit the accordion element again:-)

    Thanks for your support!

    Best regards,
    Holger

    November 24, 2018 at 4:24 am #1037202
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Can't edit Akkordeon/Accordion element because "Service Unavailable"’ is closed to new replies.