Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 11, 2018 at 5:37 pm #1032246
    ninjata12

    Hello,
    I can’t update from version 4.3.1 to 4.5. I get this message:
    “Update Failed: Download failed. A valid URL was not provided.”

    I read some instructions about FTP, but it’s too complicated for me to do it. Is there any other way?
    Thanks.

    November 11, 2018 at 8:16 pm #1032299
    Mike

    Hey ninjata12,
    Here are the steps to update with the plugin
    *Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
    First go to your Theme Forest account and download the “Installable WordPress file only”.
    Downloading-the-wrong-zip
    1: please install the plugin: Update Theme and Plugins from Zip File
    2018-10-20-104358
    2: then go to WordPress > Themes > Add New > Upload
    2018-10-20-104649 2018-10-20-105401
    3: after the install, click “Return to Themes page” (NOT Activate)
    2018-10-20-105705
    4: success:
    2018-10-20-110104

    Best regards,
    Mike

    November 13, 2018 at 11:10 am #1032931
    ninjata12

    This is what I call World Class Support. It worked and my site is updated!

    November 13, 2018 at 12:26 pm #1032965
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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