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  • October 31, 2018 at 6:55 pm #1028577
    LTretire

    Hello,

    I have the latest version of enfold, but my image in my homepage layerslider keeps disappearing. When I go in and save my slider, the image will work for a few hours, then disappear. The text and buttons from the slider still load. I have tried creating several new sliders, and it happens with every single one when it’s placed on the homepage. I only have this issue with my homepage slider. None of the other sliders have a problem, and I have them on several other pages. Can you please help me resolve this?

    Thanks,
    Sarah

    November 1, 2018 at 9:02 am #1028757
    Rikard

    Hey Sarah,

    Where can we see and reproduce the problem?

    Best regards,
    Rikard

    November 1, 2018 at 5:14 pm #1028905
    LTretire

    Hi Rikard,

    You can see this at the link in the private content box. There is a big white space where the slider should be, and then the text and button load as normal. The text is white, so it doesn’t appear, but the blue button does. I have attached login details if you need to get into the back end. I need to get this fixed ASAP.

    Thanks,
    Sarah

    November 2, 2018 at 6:36 am #1029033
    Rikard

    Hi Sarah,

    Thanks for that, though the slider is displaying fine on my end. Is there anything in particular we need to do in order to reproduce the results you are getting on your end?

    Best regards,
    Rikard

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