Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 30, 2018 at 1:29 pm #1027996
    L-mobileGroup

    Dear support

    we try to use the element visibility option to hide some content on different screen sizes. Down to mobile screens it works. If we hide several elements on mobile, no problem. But if we create a element which should only be used only on mobile ( all other screen sizes deactivated ) it is showing also on bigger screens than the mobile viewport.

    Option is used on the bottom of page, last 3 elements –> tab-sections and last one the color-section. We tried to delete given classes from the elements, etc. Nothing works….

    L-mobile Test Page

    Also the layout of the element is not fitting to the width of the original –> we used same element with same width

    Is this a known issue? We use Enfold Version 4.4.1

    Thanks for help Marc

    November 1, 2018 at 4:52 am #1028691
    Rikard

    Hey Marc,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 2, 2018 at 10:13 am #1029091
    L-mobileGroup
    This reply has been marked as private.
    November 6, 2018 at 11:55 pm #1030634
    Basilis

    Hi,

    I checked the page on mobile and I can see it hidden,
    Are you sure you are not behind support?

    Best regards,
    Basilis

    November 7, 2018 at 12:23 pm #1030819
    L-mobileGroup

    Dear Basilis

    as I wrote

    But if we create a element which should only be used only on mobile ( all other screen sizes deactivated ) it is showing also on bigger screens than the mobile viewport.

    Regards Marc

    November 12, 2018 at 8:32 pm #1032738
    Basilis

    Hi,

    Yes, as I said you need to add a class, that will hide after the size you need.
    What are the screen size you need to hide it?

    Best regards,
    Basilis

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