Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 29, 2018 at 5:16 pm #1027634
    condonpb

    I have upgarded the enfold to 4.5 and found that the instagram widget does not work in the footer I get error “Instagram did not return a 200”. I have tried deleting the widget and then adding again as previous logs suggest but still get issue. I have enclosed a login to site.

    Can you please ehlp.

    October 29, 2018 at 5:32 pm #1027646
    Jordan Shannon

    Hey condonpb,

    Can you please check your instagram information?
    200 means either the API info are wrong, or your are blocked to ping any requests to instagram server.

    Best regards,
    Jordan Shannon

    October 29, 2018 at 8:33 pm #1027730
    condonpb

    I have checked this using the instagram feed plugin and this works fine, but I dont like the way it displays and want to use the enfold widget. Therefore it would point to the widget in the enfold theme being the main culprit here could you please help. See footer at http://www.britishartportfolio.co.uk

    • This reply was modified 6 years ago by condonpb.
    October 30, 2018 at 2:07 pm #1028022
    condonpb

    I have taken the source files and also moved to another host LCN see http://www.peter-test6.co.uk in order to see if this makes adifferenece and but still get same issue that images are not comimg through. Can you please help

    Pete

    • This reply was modified 6 years ago by condonpb.
    November 2, 2018 at 6:13 am #1029021
    Ismael

    Hi,

    Thanks for the update.

    Can you give us access to your file server? I would like to check the instagram script. Please post the FTP details in the private field.

    Best regards,
    Ismael

    November 5, 2018 at 9:37 pm #1030050
    condonpb

    I have enclosed the FTP details to the live site http://www.britishartportfolio.co.uk. Sorry about delay in response have been away.

    November 9, 2018 at 3:19 am #1031483
    Ismael

    Hi,

    Thanks for the update. The login credentials are not working though. Please check the it carefully. For the meantime, you can install third party plugins like Instagram Feed in place of the the default widget.

    // https://wordpress.org/plugins/instagram-feed/

    Best regards,
    Ismael

    November 9, 2018 at 11:49 pm #1031869
    condonpb

    I have now reset password please can you try again.

    November 13, 2018 at 1:06 am #1032816
    Ismael

    Hi,

    Thanks for the update.

    I can’t modify the files from the Appearance > Editor file. Please post the FTP details in the private field. Or follow these steps.

    // https://kriesi.at/support/topic/instagram-widget-did-not-return-200-specify-username/#post-1031501

    Best regards,
    Ismael

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