Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1025426

    Hi,

    We’ve have the standard Enfold contact form on a website with GDPR-checbox activated.
    Sometimes we recieve “blank” emails from the form with just “I accept terms & conditions: false” (the GDPR checkbox).

    The form is set to only work if the GDPR checkbox is ticked, so this should not be possible?

    Thanks for your help

    #1026667

    Hey luckylobo10,

    Thank you for using Enfold.

    Where can we see the contact form? Is the custom captcha enabled? Are the email addresses legit, or do they look “spammy”?

    Best regards,
    Ismael

    #1027469

    Hi there , we suffer from the same symptoms.

    #1028077

    The same here with 2 wordpress & enfold Installations.

    Von: no-reply@www.XXXXXXXX.de [mailto:no-reply@www.XXXXXXXX.de]
    Gesendet: Montag, 29. Oktober 2018 22:44
    An: info@XXXXXXXX.de
    Betreff: E-Mail von der Webseite XXXXXXXX.de

    Mit der Nutzung dieses Formulars erklären Sie sich mit der Speicherung und Verarbeitung Ihrer Daten durch diese Website einverstanden. Nähere Informationen finden Sie in den Datenschutzbestimmungen: false

    XXXXXXXX I x-ed out the Domainname

    #1029381

    Hi,

    Could you please create your own ticket for us?

    Best regards,
    Basilis

    #1032937

    Hi !! Im having the exactly same problem ? Anyone get the solution, please???

    #1032980

    HI Basilis. Sorry, but where ist the advantage to creat another ticket for the same issue. to be reffered back to the existing one?

    #1033501

    Hi,

    You have to provide the url of the page where the form is so that we can check the issue. For added security, please enable form captcha and install a security plugin such as Sucuri or WordFence.

    Best regards,
    Ismael

    #1033900
    This reply has been marked as private.
    #1034322

    Hi,

    You have to set the checkbox element’s “Form Validación del formulario / Element Validation” to “Que no esté vacío / Is not Empty”. Users can send the form because the checkbox has no validation.

    Best regards,
    Ismael

    #1034352

    In our case, the validation ist set correctly. everything was fine until october.

    #1034409

    Hey!


    @coluber
    : Open a new thread and provide the site url with the login credentials. We’ll check it there.

    Best regards,
    Ismael

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