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  • October 22, 2018 at 4:16 am #1024661
    flysocial

    Hi guys,

    we’ve been having an issue with the Avia Layout Builder not loading on WooCommerce product pages (the wheel keeps spinning).

    I have updated WordPress, Enfold theme (4.5) and ALL plugins to the latest versions but it didn’t fix the issue.

    I have also tried disabling ALL plugins (except WooCommnerce) and the problem persisted.

    Additionally, I tried to activate Enfold main theme (instead of the child theme), disabled all plugins except WooCommerce and the problem still occurs.

    Any help or guidance in the right direction would be highly appreciated.

    FYI – The Avia Layout Builder works perfectly fine on every other page of the website.

    October 22, 2018 at 6:36 pm #1025043
    Victoria

    Hey flysocial,

    I do not see theme options.

    Which version of php are you running?

    Best regards,
    Victoria

    October 23, 2018 at 2:34 am #1025212
    flysocial

    Hi Victoria,

    thanks for getting back to me so quickly. Can you please try again? Some menu items were hidden for other admins b y a plugin which I have now disabled.

    PHP version is 7.2.10.

    On top of the Avia Builder not loading, it seems like I can’t save the product either. It just sends me to a “Not Found” page.

    This is the product I need to get up and running again, as it’s a workshop that the client is holding this weekend and can’t sell: https://bundyyoga.com.au/product/fundamentals-of-yoga/

    Appreciate your help.

    October 23, 2018 at 9:13 pm #1025626
    Victoria

    Hi flysocial,

    Best regards,
    Victoria

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