Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 19, 2018 at 5:48 pm #1024112
    CloudChoice

    Hi,

    I upload a new icon set from FLATICON in Enfold Iconfont Manager.

    However some of the icons do not update in the browser, especially in the mobile, showing for user the FLATICONS in the old version.
    I’ve taken:
    1 – Clear all caches in the backoffice.
    2 – Deactivate and reactivate all plugins
    3 – Delete the FLATICON zip file
    4 – Uploading ZIP file with new name
    5 – Renaming the font url https://website/wp-content/uploads/sites/13/avia_fontsX/flaticonX/flaticon.eot

    NOTHING WORKS!

    To have the icons appear correctly:
    – Computer: It is necessary CTRL + F5
    – Mobile: It is necessary to clear the browsing history

    Obviously the users will not be cleaning up their browsing history to see an icon correctly.

    What is the best way to force the browser to download the new version of FLATICONS ?

    October 20, 2018 at 11:52 am #1024326
    CloudChoice

    One more note:
    I’m using the code below to render the icon on the screen.

    <span class="icon-logout"></span>
<style>.icon-access :before {
font-family: 'flaticon';
content: '\f115';  
}</style>
    <span class="icon-access av-icon-char av-icon-char-custom" aria-hidden="true" data-av_icon=""></span>
<style>.icon-access:before {
font-family: 'flaticon';  
content: '\f115';           
-webkit-font-smoothing: antialiased;
-moz-osx-font-smoothing: grayscale;
speak: none;
}</style>

    The two options results in the cache problem even when I rename the icon directory (avia_fonts) the icon appears on the phone screen!

    October 22, 2018 at 3:02 pm #1024892
    Victoria

    Hi CloudChoice,

    Where can we see this implemented?

    Best regards,
    Victoria

    October 22, 2018 at 5:51 pm #1025021
    CloudChoice

    Hi Victoria,

    You can see in this private link.

    The problem only occurs in mobile phones, when store the cache of some old version of the icons.

    Thanks

    October 25, 2018 at 6:54 am #1026200
    Ismael

    Hi,

    Thanks for the update. Can you give us a screenshot of the old and new icons? I’m not sure which one I’m looking at.
    Is the Performance > File Compression settings enabled? Please disable it temporarily.

    Best regards,
    Ismael

    August 16, 2020 at 3:07 pm #1238176
    BlutVampir

    Same issue, Performance > File Compression is off.

    August 17, 2020 at 12:58 pm #1238474
    Rikard

    Hi BlutVampir,

    If you need help with your site then please open a new thread and include WordPress admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

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