Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 15, 2018 at 12:38 pm #1021543
    pramedia

    when I opened my site i checked the option “disable video” in the Performance section. Now I want to show videos, but the won’t play, even when I ticked out the previous setting and cleaned the cache. I also changed the Performance setting Disabling of template builder elements to “always load all elements”. Seems like the setting that disables videos is locked somehow. Any ideas?

    Br John Paavola

    October 15, 2018 at 8:36 pm #1021777
    Victoria

    Hey pramedia,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 16, 2018 at 9:02 am #1022046
    pramedia
    This reply has been marked as private.
    October 16, 2018 at 9:04 am #1022047
    pramedia
    This reply has been marked as private.
    October 18, 2018 at 9:44 pm #1023659
    Basilis

    Hi,

    A page where you have a video, can you show us?

    Best regards,
    Basilis

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