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  • October 14, 2018 at 6:22 pm #1021256
    Snerp

    Hi, I’m on the latest Enfold version including WordPress using php 7.0

    Also tested without plugins turned on, no change

    When I try to make a change to a cell or even a text box I can’t save the change. Seems to be happening with all the sites that I use the latest Enfold with. Can somebody please help me get this resolved.

    • This topic was modified 6 years, 1 month ago by Snerp.
    October 14, 2018 at 9:52 pm #1021290
    Snerp

    I had my hosting provider look into this to see if it’s anything to do with the server, below is their reply. The issue still persists, any help would be appreciated.

    It seems to be an issue with the theme ‘enfold’. Please check the theme with your developer as our scope of support is limited third-party applications.

    October 15, 2018 at 7:28 pm #1021735
    Victoria

    Hi Snerp,

    Which page is it happening on? Do you have a test page where we can observe the issue?

    Best regards,
    Victoria

    October 15, 2018 at 8:08 pm #1021754
    Snerp

    Here.
    https://postimg.cc/TKWwVT3h

    October 16, 2018 at 5:52 am #1021975
    Rikard

    Hi,

    Thanks for that, I can’t reproduce the problem on my local installation though so it’s something local. What happens if you fix the SSL certificate problem on the site?

    Best regards,
    Rikard

    October 16, 2018 at 3:20 pm #1022227
    Snerp

    This is a development site where once finished it will be moved to another host so I never needed to use an SSL. I have created many sites with Enfold with no issues due to no SSL. Also, I’ve been using the same host for hosting my dev sites with no issues arising due to not using an SSL certificate.

    I asked the host if adding an SSL would fix the issue and they said no. So now what do I do?

    At this point, my deadline to get this site completed is very close. I really don’t want to use another theme as I have used Enfold exclusively for over 5 years, yet in the last year, it seems to be buggy for me. Your support has been very helpful in the past.

    October 17, 2018 at 4:49 am #1022540
    Rikard

    Hi,

    Since this is very likely a problem which is local to your site, then we will have to start debugging somewhere, and the SSL problem was the first thing that came to mind. If you haven’t had problems before doesn’t necessarily mean that you will never have problems in the present or future either. I don’t have a clue why you would need to have a SSL installed on a site which doesn’t need to use it, but I guess that is up to you.

    You have a lot of open irregular markup in the Fullwidth Easy Slider above the Grid Row, could you try to remove the markup or at least fix it to see if that helps?

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    Fight the Weakness<strong>.</strong>

    Maybe the buggyness of the theme is caused by your content/markup?

    Best regards,
    Rikard

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