Black rectangle instead of facebook videos

Hello!

I have reviewed the threads before posting this topic, but I was not able to find the exact same issue and fixes for comparable situations are not working.

The issue I am facing is that facebook videos included in the “video” components under “media elements” are displayed as black rectangles and videos are not loading. When selecting ‘wait for user interaction …’ the image is loading, but the video does not load after clicking on it.

I run Enfold 4.4.1 and I did not face this issue initially when I built the site. – I tried embedding facebook videos in the “code” component and they work fine.

Anyone faced comparable issues?
thanks for the help

• This topic was modified 6 years, 1 month ago by moonsear.