Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • October 6, 2018 at 9:10 am #1018455
    John

    I use easy slider inside a column for show video in my front page. Unfortunately the fallback image not loading in mobile. Please check private

    October 7, 2018 at 5:11 am #1018594
    Rikard

    Hey John,

    Thanks for the details and screenshots. Please post admin WordPress login details in private as well so that we can have a closer look.

    Best regards,
    Rikard

    October 8, 2018 at 5:02 pm #1019050
    John

    Thank you for answering please check in private.

    October 11, 2018 at 9:44 pm #1020486
    Basilis

    Hi,

    The front end details are not working properly – can you please check them out?

    Best regards,
    Basilis

    October 11, 2018 at 9:54 pm #1020487
    John

    Can you please be more specific, what exactly you see wrong ?

    October 14, 2018 at 10:43 pm #1021303
    Basilis

    Hi,

    I tried to login and I couldnt access the web site :)

    Best regards,
    Basilis

    October 15, 2018 at 9:44 pm #1021837
    John

    Thnx for answering. The credentials I have provided are working I have test them on my end. There is no paublic folder lock any more because my site is live now. I had to remove the videos from my main page because as I said there Is a problem with the the fallback image. I have created a temporary page to demonstrate the problem that occurs. please check the link in private.

    Thank you in advance
    Regards

    October 19, 2018 at 11:45 am #1023866
    Victoria

    Hi John,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width:767px){
    .avia-slideshow-inner  .avia-slide-wrap {
        min-height: 200px;
        background-size: contain;
    }
}
@media only screen and (min-width:768px) and (max-width: 1024px) {
    .avia-slideshow-inner  .avia-slide-wrap {
        min-height: 130px;
        background-size: contain;
    }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 19, 2018 at 9:21 pm #1024221
    John

    Hello Victoria unfortynatelly its not working, i tried Quick Css and custom.css also

    October 22, 2018 at 3:58 pm #1024930
    Victoria

    Hi John,

    Could you please clear the cache, check again and get back to us.

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    October 24, 2018 at 7:09 am #1025807
    John

    Thank you Victoria for answering, I have cleared the cache several times but the problem remains the same. You can check the screenshot Links I have provided in my first post when when I opend this topic. Or you can check using your mobile device by clicking the link in private.

    October 24, 2018 at 5:28 pm #1026011
    John

    I have abandoned the use of the easy slider, as I can not get it out, for the moment I’m using video element that seems to work properly. I’ll let you know if I’m having a problem along the way. thank you very much for your time.

    October 24, 2018 at 6:58 pm #1026048
    Victoria

    Hi John,

    Hmm… ok.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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