Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 4, 2018 at 2:48 pm #1017923
    lleonera

    I get this message when I try to see my pages:

    Not Found

    The requested URL /contacte/ was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I can only see the home page but only form the dashbord: see site.

    What’s wrong? I tried to change the permament links, nothing works.

    October 4, 2018 at 2:50 pm #1017924
    lleonera

    I do can see this:

    October 5, 2018 at 7:05 am #1018154
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 8, 2018 at 10:04 am #1018886
    lleonera

    Thank you!

    October 9, 2018 at 4:58 am #1019308
    Rikard

    Hi,

    Thanks for that, though I get an error message when trying to access the login page. Are you blocking certain IP ranges maybe?

    Best regards,
    Rikard

    October 9, 2018 at 9:47 am #1019401
    lleonera

    Hi Rikard,

    Did you got this error the first time you tried to log in?

    I’m trying to check what you asked me but it doesn’t seem we have any blocking. Do you know if there is any way we can check ?

    Thank you so much and sorry for the inconvenience

    October 9, 2018 at 12:39 pm #1019464
    Rikard

    Hi,

    Thanks for the update, I’m using a VPN service now and that is working.

    I changed your permalink structure on the page in private. Setting the default one works and renders your pages, though it’s not displaying the correct URL for some reason which is a bit strange.

    You could try to delete the .htaccess file in the root folder of your site to see if that helps. If not then I would advise you to contact your hosting provider as this seems to be some kind of server misconfiguration.

    Best regards,
    Rikard

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