Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 3, 2018 at 9:48 pm #1017603
    mela1989

    Hello, I updated the theme, and the transparent header is not running. Additionally, when I open the website at www the arrow on the color section does not appear, instead there is a square.

    Thanks

    October 4, 2018 at 8:17 am #1017750
    Rikard

    Hey Melanie,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 4, 2018 at 7:34 pm #1017997
    mela1989
    This reply has been marked as private.
    October 8, 2018 at 4:17 am #1018781
    Ismael

    Hi,

    The full screen slider is hidden because of this css code.

    @media only screen and (min-device-width: 767px) {
.hide_ipad {
    display: none !important;
}
}

    Please use the slider’s Screen Options instead.

    Best regards,
    Ismael

    October 8, 2018 at 7:24 pm #1019154
    mela1989

    Hi Ismael,
    Thankk you, but this is not my problem, The header was transaparente and know is white,
    Thanks

    October 10, 2018 at 4:41 am #1019738
    Ismael

    Hi,

    It’s white because the full screen slider is hidden and the next color section has a top margin of 100px. If you remove that css code, the full screen slider will display above the first color section. Or take off this css code to remove the top margin.

    #first_image {
    display: block !important;
    margin-top: 100px !important;
}

    Best regards,
    Ismael

    October 12, 2018 at 4:08 am #1020557
    mela1989

    Hi, Thanks, I fixed the code, the site looks good in any device: computers and mobiles, but, the top (home) not looks like it should be, only in iPads , please advise.
    In addition like I mentioned before I have another problem in the top (home) the arrow that pointing down shows only when enter to the site without www (Hazlotools.com)
    If I enter to http://www.hazlotools.com (with www) the arrow doesn’t show
    Please advise.
    Thanks

    October 14, 2018 at 4:10 pm #1021230
    Vinay

    Hi,

    Please perform the below steps :

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Then try the steps mentioned in this link https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-

    Best regards,
    Vinay

    October 16, 2018 at 10:42 pm #1022429
    mela1989

    Hello Vinay,
    Thanks your link helped me to solved the arrow issue, now I just need help with the other issue,the top of the website is not look good on ipads.

    Thanks.

    October 17, 2018 at 3:41 pm #1022809
    Ismael

    Hi,

    Edit the slide in the full screen slider. Set the “Image Position” to “Center center”.

    Best regards,
    Ismael

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