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  • #1017099

    Hi,

    when hovering above the cart icon, there are no information about its status being displayed.
    https://drive.google.com/open?id=1IhjGLbsSO-7v-d6_FO27vLo1kvo-YdCW

    Hoping that you can help me out :)

    Best,
    Matthias

    #1017103

    Problem solved.
    ‘Disable Cart Fragments’ caused the problem

    #1017121

    Hi advanced_concept,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1017122

    Hi advanced_concept,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1416869

    Hello support team,

    I realize this is an old topic, but I seem to be facing the exact same issue as OP (judging by his shared picture).
    I’m using latest Enfold with WooCommerce on WordPress 6.3, when I mouse hover over the cart shopping item I don’t see the correct preview. This cart preview however is working fine while using Appearance -> Customize option from WordPress menu.

    Please see attached screenshots:

    Working correctly with Appearance -> Customize View
    https://drive.google.com/file/d/1AaADLOZCkAk2QkUupLR3CxkCoInbOwHU/view?usp=sharing

    Not working in normal view
    https://drive.google.com/file/d/1r8z53ht19v2NtvkxDmlcrtffU2O2vhGV/view?usp=sharing

    OP mentioned removing ‘Disable Cart Fragments’ fixed the issue. I never disabeld these cart fragments. I disabeld “Enable AJAX add to cart buttons on archives” option in woocommerce settings. I tested this also with different resolutions and browsers, as well as changing “Header Shopping Cart Icon” in Shop Options of Enfold settings menu without success.

    Please advise,
    thank you.

    • This reply was modified 1 year, 2 months ago by NonSuch.
    #1416916

    Hi,


    @NonSuch
    We may need to access the site in order to better understand the issue. Please open another thread and post the login details in the private field. In the meantime, try to disable the cache plugin and temporarily turn off the Enfold > Performance > File Compression settings to see if it has any positive effect.

    Best regards,
    Ismael

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