Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1014575

    Hey dear Kriesi team,

    apologies for taking your time the last few days.

    On one page I use a fullwidth submenu and an ajax portfolio. When clicking on a portfolio item, the ajax window scrolls behind the fullwidth submenu navigation.
    I guess I’m not the first one with that. I could not find a thread for that scenario.

    Sometimes the ajax portfolio runs into an error. Screenshot below.

    Thank you as always!

    Best regards,
    Thomas

    • This topic was modified 6 years, 1 month ago by Ink_Eye.
    #1014792

    Hey Ink_Eye,

    1) The error pops up if the user clicks on a portfolio item which is not fully loaded yet. You can activate the preloader effect (Enfold > Theme Options) if you want to make sure that your users can’t click on an item before the page content is loaded.

    2) I adjusted the offset for you – I replaced line 158 in enfold/config-templatebuilder/avia-shortcodes/portfolio/portfolio.js

    
    var target_offset = target_wrap.offset().top - 175,
    

    with

    
    var target_offset = target_wrap.offset().top - 250,
    

    Now the menu won’t cover the top part of the portfolio item.

    Best regards,
    Peter

    #1014810

    Hey Dude,

    perfect, thank you!
    I’ve just seen it and wondered why it works, took a look in the forum and realized, that it’s fixed.

    Your support is outstanding!

    Best regards,
    Thomas

    #1014925

    Hi Thomas,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1015180

    Hi Victoria,

    the ajax runs into an error sometimes. I attached two screenshots (the first screenshot is the same from yesterday).

    Maybe you have an idea what this could be.

    Otherwise I would leave it there. I do not know what can cause this error.

    Best regards,
    Thomas

    #1015190

    Hi,

    We’re aware of the issue. It pops up if the user clicks on a portfolio item which is not fully loaded.

    I tried to replace following code in

    
    				if(false === is_open)
    				{
    					target_wrap.addClass('open_container');
    					content_retrieved[post_id].addClass('open_slide');
    
    

    with

    
    			if(false === is_open)
    			{
    				target_wrap.addClass('open_container');	
    				if(typeof content_retrieved[post_id] != 'undefined')
    				{
    					content_retrieved[post_id].addClass('open_slide');
    				}
    				else
    				{
    					setTimeout(function(){ methods.show_item(post_id, clickedIndex); return; }, 1000);
    				}
    
    

    Please check if this solves the issue on your end.

    Best regards,
    Peter

    #1015284

    Hi Peter, hello Victoria,

    thank you for your help! This site is my biggest webdesign project till now and your help is very much appreciated.

    Sorry, dude, I forgot, that you mentioned the issue already yesterday.

    The site works fine. Thank you.

    Best regards,
    Thomas

    #1015536

    Hi,

    I’m glad you got this resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Ajax portfolio navigation behind fullwidth submenu / ajax doesn't load sometimes’ is closed to new replies.