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  • #1009921

    Hi.
    When I open my website from mobile (IOS) I am receiving this erros: “please set a mobile fallback image for this video in your wordpress backend.”
    How can fix it? I want you to see the video also from mobile!

    Thanks…

    #1010040

    Hey topmedialab,

    Autoplay videos are disable by default on mobile devices, if you set a fallback image in the element options then that image will be shown instead of the video. If you still want a video then you would need to use the regular Video element from the builder and select to show it only for mobile.

    Best regards,
    Rikard

    #1011176

    Hi Rikard,
    I inserted the normal Video element of the builder and I have select it to display it only for mobile devices and vice versa by element easy slider, even if you can not insert title or other elements (example button) on the normal video.
    Thanks anyway!

    #1011272

    Hi topmedialab,

    Did you get it working for you? Or do you still need more help?

    Best regards,
    Victoria

    #1011794

    I have do the proposed solution even if it is not the best for me. I propose to considerat the problem in the next version because your theme is really strong and good!

    Have a nice day!

    #1011861

    Hi topmedialab,

    Thank you for the feedback, glad you enjoy using Enfold!

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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