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  • September 13, 2018 at 1:34 pm #1009385
    Anouk

    Hi, I would like a video on the background of a content section but without using Vimeo or YouTube (or any other internetlinks). I imported a video in the media and used this link. But the video does not play automatically on the page. I only see the first image of the video. How do I get the video to play constantly?

    Thank you in advance!

    September 13, 2018 at 5:23 pm #1009533
    Nikko

    Hey Anouk,

    Thanks for giving us admin access.
    I have checked and tested it and not really sure why that’s happening.
    Can you create a stage site? so we can try to disable plugins and isolate issue.
    Another thing is that it’s not using the latest version of Enfold, maybe the updated version would help since I compared it with my local site and the results are different.

    Best regards,
    Nikko

    September 13, 2018 at 6:53 pm #1009596
    Anouk
    This reply has been marked as private.
    September 13, 2018 at 7:15 pm #1009601
    Anouk

    I just saw my API code (which I need for the update) is empty and I was forwarded to the new https://build.envato.com/api/ website. But to be honest, I don’t have a clue what I have to do to get the API key. First of all, there is way too much information for someone who does not understand what this is all about. It just could have been in the Arabian language, I would then have understood the same parts, nothing. How do I get the API key which I need to update my theme? And what can I do to get the updates automatically?
    On my website is shows this about Theme Updates
    Once you have entered and saved your Username and API Key WordPress will check for updates every 12 Hours and notify you here, if one is available. I updated before so why did it not do this automatically?

    Thanks in advance!

    • This reply was modified 6 years, 2 months ago by Anouk.
    September 13, 2018 at 8:57 pm #1009648
    Basilis

    Hi,

    Sometimes there can be an issue with the API and the connections – so the problem can be related to that.
    Not sure, but we are monitoring the Envato API so we can see and catch any problems.

    Best regards,
    Basilis

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