Tagged: 

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • September 13, 2018 at 11:34 am #1009332
    Louise_Brace

    When you click on an image to enlarge it in my image gallery, you can’t see the x box to close the image without scrolling up. I have tried making the images smaller, but the images are a generic size in the light box. Is there anyway I can change this? Personally it doesn’t bother me, but the client doesn’t like it!

    I assume it is because we are on smaller screens i.e. Macbook.

    September 13, 2018 at 4:42 pm #1009500
    Nikko

    Hey Louise_Brace,

    Can you give us a link to the page with your image gallery? so we can check it further.
    You can post the link in private content, so it’s only visible to the moderators.

    Best regards,
    Nikko

    September 16, 2018 at 11:28 am #1010357
    Louise_Brace

    Thanks so much. Details to access below.

    The other issues (not sure if I should open other threads) is that on a smaller screen the client sees the menu out of place under the logo, but I can’t see that. For me it’s fine on all screens. I can send a screen grab they sent me for this issue, but can’t see how to upload it here.

    And it doesn’t matter how many times we resize the original logo to the requested size to sit in this placement space, it still looks pixelated. Any ideas?

    September 16, 2018 at 12:00 pm #1010371
    Victoria

    Hi Louise_Brace,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    September 16, 2018 at 8:51 pm #1010511
    Louise_Brace

    You can’t see the close down X unless you scroll up on a smaller screen. It doesn’t bother me, but it does the client. How can I attach a screenshot for the other issue? I can’t see where to do that.

    September 17, 2018 at 5:53 am #1010566
    Rikard

    Hi,

    Thanks for the feedback. If you need to attach a screenshot then you can upload it to a service like Google Drive, Dropbox, Imgur, Snaggy, Box etc. then link to it here.

    Best regards,
    Rikard

    September 25, 2018 at 6:39 am #1014012
    Louise_Brace

    Hi Victoria,

    No on a small screen – I am on a Macbook Pro and my client has a 15″ laptop the close down X that I can see on your screen shot is hidden above, and you need to scroll up to click.

    September 25, 2018 at 3:22 pm #1014229
    Victoria

    Hi Louise_Brace,

    Best regards,
    Victoria

    September 25, 2018 at 6:27 pm #1014361
    Louise_Brace

    Ok that’s great Victoria. Thanks so much. I also attached a link to the screen shot of the header logo, which sits on top of the menu when my client views. I don’t see this, but he does. Can you advise?

    September 26, 2018 at 2:37 pm #1014745
    Victoria

    Hi Louise_Brace,

    I am not seeing the link at this point, can you please do it again? Which browser is your client using?

    Best regards,
    Victoria

    September 27, 2018 at 8:23 am #1015160
    Louise_Brace

    It’s here: https://drive.google.com/file/d/1NpRyP9KLmKP-I92YdT_Ip4Xh3HPY0VVd/view?usp=sharing

    September 28, 2018 at 6:36 am #1015590
    Ismael

    Hi,

    I can see the same thing as @Victoria. Where are you testing it? The view in the screenshot looks a little short. What is the resolution of your screen?

    Best regards,
    Ismael

    October 2, 2018 at 7:14 am #1016908
    Louise_Brace

    The resolution of the client’s screen is the default 1366 x 768.

    I do see what they see now. If you shrink the screen, it doesn’t automatically switch to mobile view. It first clashes the logo and menu, before arriving at mobile view. As in the screen shot I sent.

    When I shrink the screen on other websites, it switches instantly to mobile. When I say shrink, I mean grabbing a corner of the browser screen and pulling the arrows inwards to make the screen smaller.

    October 2, 2018 at 8:02 pm #1017196
    Victoria

    Hi Louise_Brace,

    Thank you for the clarifying.
    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 1260px) {
  nav.main_menu, #menu-item-search {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    October 2, 2018 at 9:39 pm #1017239
    Louise_Brace

    Excellent Victoria. It works for me, I’ll just check the client sees the same. Thanks so much!

    October 3, 2018 at 12:26 am #1017252
    Jordan Shannon

    Hi,

    Please let us know if we should keep this thread open or close?

    Best regards,
    Jordan Shannon

    October 4, 2018 at 10:44 am #1017806
    Louise_Brace

    Hi Jordan,

    There is just one question that we didn’t cover. That the logo looks pixelated even though we resized the original file exactly to what was specified for the space. Any ideas?

    Thanks, Louise

    October 4, 2018 at 5:27 pm #1017974
    Nikko

    Hi Louise,

    I posted a link to a screenshot in private content and compared both the logo in your header and the source image but I don’t see any difference.
    The source image also looks pixelated, you should see the url on the source.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)
  • You must be logged in to reply to this topic.