Viewing 11 posts - 1 through 11 (of 11 total)
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  • September 6, 2018 at 10:39 pm #1006823
    DanielKG

    Hello.
    I need your help with a compatibility issue between Enfold and Gravity forms. I can’t edit the confirmation and notifications of the form, the panels show no content and just a white window. I contacted Gravity forms, we did a serie of tests including turning on/off all the plugins, theme, etc, and the confirmation and the notifications editing panels worked. So after all of that I was told that the issue was with the theme.

    September 8, 2018 at 1:00 pm #1007409
    Mike

    Hey DanielKG,
    I took a look at your issue and added this css to your child theme styles.css:

    #wp-form_confirmation_message-editor-container.wp-editor-container .wp-editor-area {
    color: #000 !important; 
    visibility: visible !important; 
}

    it seems to be working correctly now, Please see the screenshot in Private Content area.
    Please clear your browser cache and check.

    Best regards,
    Mike

    September 10, 2018 at 1:26 am #1007720
    DanielKG
    This reply has been marked as private.
    September 11, 2018 at 7:32 pm #1008543
    Basilis

    Hi,

    Please disable any cache and optimisation plugins and work on it afterwards.
    It should be working just fine then.

    Best regards,
    Basilis

    September 11, 2018 at 7:51 pm #1008556
    DanielKG

    Hi Basilis,

    I don’t have any cache or optimization plugins. I did disable all plugins to test again but the error is still there. The only way the issue gets fixed is by changing the theme. Can you please look at it again? it is not a plugin issue.

    Thanks.

    September 12, 2018 at 2:26 am #1008674
    Mike

    Hi,
    I took another look and added this code to the end of your functions.php file in Appearance > Editor:

    add_action('admin_head', 'custom_admin_css');

function custom_admin_css() {
  echo '<style>
  .wp-editor-area {
          color: #000 !important; 
              visibility: visible !important; 
              }
  </style>';
}

    this adds the css to the admin header, Please clear your browser cache and check.

    Best regards,
    Mike

    September 12, 2018 at 5:12 pm #1009016
    DanielKG
    This reply has been marked as private.
    September 13, 2018 at 3:07 am #1009151
    Mike

    Hi,
    This is the error you are getting:

    ls-admin-tinymce.js?wp-mce-4800-20180716:43 Uncaught ReferenceError: LS_MCE_l10n is not defined
    at t.(/wp-admin/anonymous function).t.(anonymous function).init (/wp-content/themes/tetra/config-layerslider/LayerSlider/static/admin/js/ls-admin-tinymce.js?wp-mce-4800-20180716:43:13)
    at dx (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at Array.<anonymous> (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at Object.qt [as each] (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at vx (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at Hx.<anonymous> (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at Array.<anonymous> (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at qt (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at s (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at n (wp-tinymce.php?c=1&ver=4800-20180716:3)
    at HTMLScriptElement.u (wp-tinymce.php?c=1&ver=4800-20180716:3)

    It looks like it is a tinymce.js conflict from layerslider, but errors can sometimes be misleading.
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    I searched for this error and found this post
    It also seems Gravity Forms has had many issues

    Best regards,
    Mike

    September 13, 2018 at 11:09 pm #1009706
    DanielKG

    Hi, I’m not using the layerslider in any of my pages on the site. I saw the same error that you published as well, but don’t know what to do wit it. I also did the test by disabling the plugins but that didn’t resolve the issue either.
    I followed the different post regarding this issue and tried their suggestions but again it didn’t work either.
    Could you take a look at it again?
    Thanks.

    September 14, 2018 at 4:01 am #1009771
    Mike

    Hi,
    The ls-admin-tinymce.js is the editor within the layerslider, There must be a conflict with the Gravity Forms tinymce.js
    Since you said you were not using any layerslider slides I disabled it at Enfold Theme Options > Layout Builder > Integrated (Bundled) LayerSlider Plugin
    and then I tested your Gravity Forms again, and it seems to work now.
    Please clear your browser cache and check.

    Best regards,
    Mike

    September 17, 2018 at 11:16 pm #1011029
    DanielKG

    Hi Mike,

    Thanks for looking into this. Hopefully this issue is solved in later updates and that all the features ca be used. There are a lot of post related to this issue, hopefully it gets fixed soon.
    Thanks again.

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